Greenbrae Car Service — MarinHealth, Appointments and Airports

Yes, and it is the most common booking we take here. Tell us which department or entrance you were asked to report to and the chauffeur delivers you to that door rather than to a general campus address, which saves a walk you would rather not make on that particular morning. Collection is from your own front door at whatever hour the appointment requires. If you would like the same vehicle to bring you home afterwards, say so when you book and we will structure it as one arrangement.

Yes. This is a straightforward private booking and you do not need to explain anything you would rather not. We collect you from home, take you to the entrance you specify, and either return at an estimated discharge time or wait on site for as long as it takes. The chauffeur will help with the door, carry a bag, and take the walk to the vehicle at whatever pace suits you. What we cannot do is provide any clinical support during the journey — we are drivers, and a companion is your own arrangement to make.

No. Irydn operates no wheelchair lifts, no ramps and no lift-equipped vehicles at all, and it is much better that you know that now than at the kerb. If an accessible vehicle is what the situation calls for, please book an operator who specialises in that service. We can comfortably carry a passenger who walks slowly or uses a cane or a walker — the chauffeur will hold the door, stow the walker and take as long as is needed — and if a particular vehicle would be easier to step into, tell us at booking.

No, and this deserves saying without hedging. Irydn is a licensed charter-party carrier providing chauffeured passenger transport. Our vehicles carry no medical equipment, our chauffeurs are professional drivers rather than clinical staff, and we cannot monitor or care for anyone during a journey. We should never be booked in place of an ambulance or a medical transport provider, and in an emergency the correct call is 911. Where we fit is the scheduled, non-urgent journey where what you actually need is a punctual and unhurried ride.

Yes, and in Greenbrae it is usually the sensible way to book. Hourly as-directed service keeps the vehicle and chauffeur on site instead of dispatching them elsewhere, so a discharge that slides from two o'clock to half past four does not become a fresh problem to solve from a hospital corridor. It is billed hourly with a minimum and quoted before you book, so there is no arithmetic to worry about afterwards. If you would rather book a fixed return time, that works too, and we will hold for a reasonable delay.

No. Irydn is a private chauffeur company, not a healthcare provider, so there is no insurer to invoice, no Medicare benefit to claim against and no authorisation process to go through. Every booking in Greenbrae is a private arrangement, quoted upfront and paid the same way an airport transfer is. That also means there is no paperwork and no eligibility to establish — you book it, we quote it, and it happens. If your situation requires a covered benefit, a medical transport provider rather than a chauffeur is where to start.

Yes, and we do it regularly for people travelling in at short notice. SFO is around 32–48 minutes from Greenbrae off-peak, so an evening landing can be at the bedside the same night. The transfer is flat-rate and quoted upfront with tolls and fuel included, flight tracking is standard so a delay moves the pickup automatically, and meet-and-greet inside the terminal is available on request. Dispatch is staffed at every hour, so a two-in-the-morning arrival is a normal booking rather than a special request.

About 32–48 minutes off-peak, south on US-101. Weekday mornings run longer than that and the Sir Francis Drake Boulevard interchange is the slowest part of it, so we set early departures against commute conditions rather than an average. Oakland (OAK) is 38–55 minutes and Charles M. Schulz–Sonoma County (STS) is 50–65 to the north. All airport transfers are flat-rate, so traffic changes the drive but never the number you were quoted.

Yes, and it is worth doing. When someone is in hospital for a stretch, the pattern is usually identical every day — out to Greenbrae mid-morning, back to a hotel or a house in the evening — and setting it up once removes a daily decision from a week that has enough of them. We can hold the same chauffeur where scheduling allows, which most families find makes a real difference. Tell us the dates and rough times and we will confirm the whole block in one go.

Of course. The waiting is often the hardest part of a hospital week, and there is no sense sitting in a corridor for four hours when there is somewhere to eat or a shop to walk around a few minutes away. Short local runs like that are straightforward flat-rate trips, or we can build them into an hourly as-directed booking if the day has several of them in it. Just tell dispatch roughly how the day is shaped and we will suggest which structure costs you less faffing about.

Yes, at any hour, with dispatch staffed around the clock on (415) 237-0073. That matters more here than in most of the places we serve. Admissions do not observe office hours, discharges happen when they happen, relatives fly in on whatever seat was available, and hospital shift patterns start long before dawn. A pre-booked chauffeur is the same rate at five in the morning as at midday — there is no surge window and no late-night multiplier.

It depends on the passenger, so tell us at booking and we will send the one that suits rather than whatever is nearest. The Mid-Size Luxury SUV sits a little lower than the Large Luxury SUV, and the Luxury Sprinter Van has a wide side door and a generous cabin that some passengers find the simplest of all to board and settle into. None of our vehicles carry lifts or ramps, so this is a question of choosing the most comfortable step rather than of accessible equipment.

Point-to-point journeys and airport transfers are flat-rate and quoted before you book, with tolls, fuel and standard wait time already inside the number and no surge at any hour. Bookings where the vehicle stays with you — waiting through an appointment, or a day with several stops in it — are hourly with a daily minimum, which is the honest structure when nobody can say in advance how long something will take. Send us the date and the shape of the day for a specific quote.